Complaints

If you aren't satisfied with the outcome of your complaint after taking Steps 1 and 2, you may lodge a dispute with the Australian Financial Complaints Authority (AFCA).

The Australian Financial Complaints Authority can be contacted by:

• Phone: 138 500
• Mail:
  IDR Manager
  Mazda Finance
  PO Box 9215
  Scoresby VIC 3179
• Email: info@afca.org.au
• Web: Australian Financial Complaints Authority (AFCA)